Order Fulfillment Associate

About withinUs®

withinUs® is a proudly Canadian, women-owned natural health supplement company best known for premium collagen peptides and thoughtfully formulated wellness products. Available in over 2,200 retail locations nationwide, we are a Certified B Corporation® and Great Place to Work®, committed to quality, integrity, and long-term brand building.

Position Summary

The Order Fulfillment Associate is a warehouse-based role responsible for accurately picking, packing, and shipping orders. The role supports daily distribution operations, including receiving, inventory movement, and maintaining a clean, organized warehouse. This is a hands-on, physical position reporting to the Logistics Manager and Team Leads.

Key Responsibilities

Order Picking & Packing

• Pick and pack wholesale and eCommerce orders with speed and accuracy
• Pack products carefully to ensure quality and safe delivery
• Ship orders according to daily schedules and standard operating procedures
• Identify and escalate packing or shipping discrepancies

Shipping & Warehouse Support

• Prepare outbound shipments and organize completed orders
• Maneuver skids and pallets; safely lift and carry product boxes
• Label pallets, shelves, and inventory locations as directed

Receiving & Inventory

• Receive, unload, and store incoming inventory
• Assist with transfers, returns, and damaged goods processing
• Support inventory flow and basic production/assembly tasks as required

Warehouse Standards

• Maintain a clean, safe, and organized warehouse
• Break down and dispose of cardboard and packaging materials
• Follow safety procedures and documented SOPs at all times
• Communicate effectively with team leads to support workflow priorities

Qualifications & Requirement

• Strong attention to detail and commitment to accuracy
• Ability to work efficiently while maintaining quality standards
• Ability to lift to 40 lbs and remain on your feet for extended periods
• Comfortable working in a warehouse environment with physical tasks
• Able to follow written instructions, pick lists, and safety procedures
• Reliable attendance and punctuality
• Comfortable communicating in English (written and verbal)
• Flexible to support early mornings, weekends, or peak shipping periods as needed
• Basic computer or shipping system experience is an asset
• Previous warehouse or fulfillment experience is an asset
• Must be legally eligible to work in Canada
• Satisfactory completion of a background check is required

Why Join withinUs®

• Great Place to Work® certified culture
• Flexible part-time and full-time schedules
• Collaborative, fast-paced team environment
• Opportunity to gain experience in logistics and warehouse operations
  

Our Commitment to Inclusion

withinUs® is committed to building a respectful and inclusive workplace. If this role excites you, but you do not meet every requirement, we encourage you to apply.

How to Apply

Please submit your resume and cover letter to careers@withinus.com with the subject line “Order Fulfillment.”