We’re here to help

Have a question about your order, a product, or your subscription?  We’re happy to assist you. You can reach our customer care team by  filling out the form below, texting us, or reviewing our FAQ for quick answers.

Phone

604-428-3143 or 1-888-252-3057

MONDAY - FRIDAY (except holidays) 9:00am - 5:00pm PST

Email

team@withinus.ca

Send us an email fill out the form below and we will get back to you.

Address

withinUs

1430 Kootenay Street Vancouver, B.C., V5K 4R1 Canada

FAQ

If you have withinUs product questions please visit our FAQs

Subscription Management

Wholesale

Interested in becoming a wholesaler? Contact us at wholesale@withinus.com

Email Us

Thank you for being a withinUs® customer.

To help support our customers efficiently, please provide as much information on the form below and a customer care representative will be in touch.

Subject

Name

Email Address*

Order Number (if applicable)

Phone Number

Best time to reach you

Preferred contact method

Message*

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

For more information about our privacy practices, if you have questions, if you would like to opt out of data collection, or if you would like to get in touch with a team member, please contact us by email at team@withinus.ca or by mail using the details provided above.

Please note: if you choose to opt out of data collection on our website, you may not be eligible to receive our full services (including, but not limited to: email marketing etc).

Find in Store

Looking for our product in store?

Prefer to shop in person? withinUs® products are available at select retailers across Canada. Discover a trusted location near you and experience our premium wellness products in-store.

Find in Store

Shop by Benefit

Looking for a particular benefit?

Whether you're looking to boost skin radiance, strengthen joints, or support overall wellness, we’ve got the perfect collagen solution for you. Shop by benefit and discover the best match for your needs.

Shop All Benefits